International Student Services


Virtual Assistance

IMPORTANT: Our virtual assistance is provided through the Cranium Cafe platform. Cranium Cafe works best on a laptop or desktop computer. Cell phones and tablets are not recommended. Use Chrome or Firefox as your browser. 

Live Chat

Live chat with an office representative during business hours. Look for the green online indicator and live chat button on a staff member's card, and click on it. 

Live Chat Hours:

Monday, Tuesday, Thursday and Friday: 8:00 am to 4:15 pm; Wednesday: 8:00 am to 5:15 pm Pacific Time (excluding holidays and planned office closures).

Live Chat Hours Exceptions:

  • Thursday, November 14, 2024 - OPEN, 8:00am - 12:00, 1:15 - 4:15pm
  • Monday, November 18, 2024 - OPEN 8:00am - 3:30 pm
  • Tuesday, November 19, 2024 - OPEN 8:00am - 10:45am, 12:00pm - 4:15pm
  • November 28 - 29, 2024 - CLOSED for Thanksgiving Holiday 

Schedule an Appointment

Schedule an appointment with an ISS staff member by clicking on the "Schedule Appointment" button on a staff member's card. Academic counseling is by appointment only. 

Questions about: Schedule an appointment with:
International admissions, general program questions, program extensions, and Pierce Global

Donna Covarrubias (F-1 СÀ¶ÊÓƵ Advisor | DSO)

Maintaining F-1 student status, college insurance questions, and employment options for enrolled F-1 students

Meagan Truxal (F-1 Status Advisor | DSO)

Academic counseling, updating an educational plan, and personal counseling or referrals

Abigail Watson (F-1 International Program Counselor)*

*СÀ¶ÊÓƵ Student ID Number required to schedule a counseling appointment

Other ways to contact СÀ¶ÊÓƵ International

Email: intlstu@piercecollege.edu 

Phone: 1 (818) 719-6417

Find us on



Skype: iss.piercecollege
Live Chat